Our dedicated team is here to support you
Please find technical guides below for the various platforms our courses use.
Your teacher can be contacted by e-mail (you'll find their address in copy of your course confirmation e-mail).
If your teacher is unable to assist you, they will consult our in-house technical support team, who can also be contacted directly if required.
Our technical support team is made up of two expert educators and a member of staff responsible for administrative and technical support. This team is at your disposal every working day during BTL office hours (8am to 7pm), and answers questions by phone or e-mail within 24 working hours.
Contact BTL support
In order to process your request as quickly as possible, please specify the nature of your requirement (technical problem, access to the platform, training content, organization of sessions, etc.).
Our team is at your disposal to support you and provide a rapid response.
We hope you enjoy your training!
Over 40 years' experience,
since 1983
99% of
learners
satisfied out of
15k polled
All our teachers are
qualified &
experienced
360° language services
If you have any questions or would like a quote, we'd be delighted to hear from you.
Looking for CPF-eligible language training for yourself? You'll find our service for private individuals here >